L1 support
without endless queue.
Resolve repetitive issues on first contact and route only what needs a specialist — with full history.
Good morning! You have 3 meetings today. I've confirmed attendance for all and sent the preparatory materials.
Perfect. Cancel the 3pm one and send a follow-up email to yesterday's meeting client.
Done! 3pm meeting cancelled and participants notified. Follow-up email sent to John Smith with meeting summary and next steps.
Tickets piling up
Same questions, same queue time.
Without proper implementation
- Knowledge base does not reach the customer in time
- Manual triage creates rework
- Wrong priority on incidents
With OpenClaw implemented
- Guided replies by category and severity
- Suggested articles and steps before a human
- Integration with ticket queue or internal group
Why OpenClaw for helpdesk
The agent keeps context across channels and can query internal docs. We implement your real escalation flow.
Helpdesk
Triage and knowledge.
Categorization
Initial classification by issue type.
KB
Use of FAQs and docs you provide.
Escalation
Rules for L2/L3 or on-call.
SLA
Alerts when time is exceeded.
Integrations
Zendesk, Jira, email or API.
Audit
Traceability of what was told to the customer.
From briefing to delivery in 4 steps
A simple and transparent process. You participate in decisions, we do the heavy lifting.
Consultation
We understand your business, processes and needs. We identify where AI can generate the most value.
Planning
Together we define skills, integrations, channels and workflows. You approve before we start.
Implementation
We configure everything in OpenClaw: AI model, skills, memory, personality, integrations and automations.
Delivery
We test together, train your team and monitor the first days of operation. Ongoing support included.
Consultation
We understand your business, processes and needs. We identify where AI can generate the most value.
Planning
Together we define skills, integrations, channels and workflows. You approve before we start.
Implementation
We configure everything in OpenClaw: AI model, skills, memory, personality, integrations and automations.
Delivery
We test together, train your team and monitor the first days of operation. Ongoing support included.
Choose how you want your OpenClaw
First, choose the mode. Then, the ideal package for your company.
How do you want to operate?
Starter
Everything included to get started with AI without worrying about anything technical.
implementation + monthly subscription
✓ Hosting + AI + Support included
- Up to 2 configured agents
- 2 channels (WhatsApp + 1)
- Up to 5 custom skills
- Hosting included
- AI (Claude/GPT) included
- Continuous monitoring
- Priority support
- Automatic updates
Business
Complete solution for companies. Zero infrastructure worries.
implementation + monthly subscription
✓ Hosting + AI + Support included
- Up to 5 configured agents
- All channels
- Unlimited skills
- Dedicated hosting
- AI (Claude/GPT) included
- CRM/ERP integration
- Automations & Heartbeat
- Dedicated 24/7 support
- Team training
Enterprise
Dedicated infrastructure, guaranteed SLA and ongoing support.
custom project
✓ Hosting + AI + Support included
- Unlimited agents
- Multi-agent architecture
- Dedicated infrastructure
- Unlimited AI usage
- Uptime SLA guaranteed
- Dedicated account manager
- Ongoing monitoring
- Human escalation configured
Need something different? Talk to our team
Helpdesk
Common questions.
No. Focus is L1 and triage; specialists get only what is needed.
Yes. We import or connect depending on format and tool.
Scope and retention aligned with GDPR and your internal policy.
Business days after alignment, depending on package.
Ready for your AI assistant?
Stop wasting time trying to configure it yourself. We deliver it working.
Talk to a SpecialistNo commitment. Let's understand your business first.